Shipping and Delivery
Shipping: Orders placed before 10:00 am EST on business days are typically shipped the same day via USPS or UPS. Expedited shipping options, such as Air and Truck delivery, are available upon request.
Taxes: Applicable sales, use, consumption, or other similar taxes will be charged as per Florida state regulations unless a resale certificate is provided at checkout.
Price and Acceptance
Order Acceptance: All orders are processed subject to acceptance by our company. Should we be unable to fulfill an order, we will issue a refund and contact the customer to discuss alternative options.
Returns
Return Window: A 14-day return policy applies to all orders. Contact our support team prior to returning an item to ensure a hassle-free process. Items must be in unused condition and in original packaging. The buyer covers return shipping costs. A restocking fee of up to 20%, along with the original shipping cost, may apply. In our error, we cover return shipping costs. Special orders or non-stocked items may not be returnable.
General Terms
Intellectual Property: The content within this website is the property of Summit Collars and is protected by intellectual property laws.
User Account: Users creating an account agree to provide accurate information and maintain the confidentiality of their login credentials.
Limitation of Liability: Our liability for any damages arising from your use of the website or products is limited to the fullest extent permitted by law.
Disclaimer of Warranties: The website and its content are provided without warranties of any kind, either express or implied.
Indemnification: Users agree to indemnify the company against claims arising from their use of the website.
Order Cancellation: The company reserves the right to cancel orders under certain conditions.
Governing Law: These terms are governed by the laws of the state of Florida.
Dispute Resolution: Any disputes will be resolved through final and binding arbitration, except as otherwise stated in these terms.
Modification of Terms: We may modify these terms at any time, with updates effective upon posting to the website.
Force Majeure: We are not liable for any failure of performance due to unforeseen circumstances beyond our control.
Third-Party Links: We are not responsible for the content of any linked third-party websites.
Severability: If any part of these terms is found to be invalid or unenforceable, the remainder will continue to be valid and enforceable.
Entire Agreement: These terms constitute the entire agreement between the user and the company.
Contact Information: For queries regarding these terms, please contact [email protected].
Accessibility: We strive to make our website accessible to all users.
Privacy Policy
Data Collection: We collect personal information necessary for order processing, customer service, and offering personalized experiences.
Use of Data: Your information is used for fulfilling orders, customer service, and with your consent, marketing communication.
Cookies and Tracking: We use cookies and similar technologies to enhance website functionality, analyze traffic, and personalize content and ads.
Data Sharing: Information may be shared with third-party services for order fulfillment, payment processing, and targeted advertising in accordance with our privacy standards.
Data Security: We implement security measures to protect your personal information.
Your Rights: You have the right to access, modify, or delete your personal information.
Children’s Privacy: We do not knowingly collect information from children under the age of 13.
International Data Transfer: Personal information may be stored or processed in countries outside of the user’s residence.
Updates to Privacy Policy: Changes to this policy will be posted on our website. Your continued use of the site signifies acceptance of the updated policy.